Our services include:

  • Daily claims adjudication and payment.
  • Employee inquiries handled by our client service specialists.
  • Maintenance of accurate employee benefit records.
  • Monthly billing statements (by division and by department as required), identifying benefits costs for each employee in each division.
  • Account changes and billing adjustments carried out by The Benefits Trust.
  • Formal benefits plan documentation to satisfy all legislative requirements concerning private health services plans prepared by The Benefits Trust contract specialists.
  • Complete Administration Manual which clearly outlines procedures and provides forms for notification of employee status changes.
  • Monthly financial status reporting, including the current month, year to date, and prior year to date for on-going monitoring and trend analysis.
  • Employee communication materials such as benefits booklets, announcement memos.
  • Wallet certificate cards provide each member with their contract number and individual certificate number, coordinated with electronic dental claims processing (EDI dental).
  • Pay-direct prescription drug cards if desired.

Our team of specialists at The Benefits Trust and our advanced systems can help meet and exceed your company’s needs.

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