The Canadian employee benefits industry is dominated by a handful of major providers – just like our Canadian telecom providers, banks, and airlines. They generally do a good job selling and delivering products and services. That’s the 95% of the job you expect them to get right.
So what’s the other 5%?
The other 5% is that part of your relationship with a company that causes all the frustration. It’s spending hours on the phone trying to resolve a simple issue, confusing automated attendants trying to draw you away from a live agent, speaking to a new person each time, and having to explain yourself again to every single department. Sound familiar?
The Better Way
Imagine a benefits company that picks up the phone and resolves your concerns. People you know by name and who know you by name. People who can solve problems and answer your questions, or who will get back to you with the answer like they promised to.
We do the 95% as well as or better than the big guys – but we’ve also been doing the 5% exceptionally well – at no extra cost to you – for over 25 years. You don’t have to tolerate the status quo. It’s time to change your expectations. There is a better way.
No automated attendant. A real person answers the phone.
We assign a dedicated representative for your plan administrator.
We’re flexible. Design a benefits plan uniquely suited for your company.
We're problem solvers who get you answers quickly.