Your Employee Benefits Plan and A Potential Strike at Canada Post
There is the potential for a strike affecting the operations of Canada Post as early as midnight on Thursday, June 2, 2011.
The Benefits Trust would like to assist our clients to ensure continued timely processing of benefits claims during this period.
In the event of a strike, we will accept packages sent by courier (at your cost) with batches of completed benefits claim forms collected from your employees. Dental claim forms continue to be accepted by fax.
We will also temporarily accept medical and dental claims submitted by email to [email protected] during the course of the strike.
Emailed claims must include scanned copies of all of the following:
- fully completed claim form signed by the employee
- original receipts
- if appropriate, original physician’s recommendation.
Please note that incomplete claims may be declined or delayed pending additional information. Claims submitted by email may be individually audited, and we may request submission of original receipts at a later date.
Employees are also welcome to personally drop off their claims at our office at
3800 Steeles Avenue West, Suite 102W, Vaughan (NW corner of Steeles Avenue and Old Weston Road). We will call the employee to advise when the processed claim can be picked up, if the employee would like to do so.
We are committed to maintaining our high service standards in claim turnaround time. Until service from Canada Post resumes, The Benefits Trust will return claim payments in batches via courier to our clients’ offices to be distributed, in sealed envelopes addressed individually to employees.
Direct deposit of claims payments continues to be available for employees.
If you or your employees have any questions, please contact our office at
[email protected] or 1-800-487-2993.
(Photo Courtesy of: Radagast)
