Happy Holidays! See Our Seasonal Hours

From the team at The Benefits Trust, wishing a very happy holiday season filled with joy to our benefits members and advisors. Here’s to health and happiness in the New Year!

Please be advised of our special holiday hours, in the event you or your employees have claim inquiries:

If you or your employees would like to submit a claim over the holidays, download our easy-to-use app! Claims can be submitted at any time through the app – just take a picture of the official receipt for the service or expense (including proof of payment).

Click here for more information or to download the app for your device.

Season’s Greetings from The Benefits Trust!

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Robert Crowder

Robert Crowder, founder and President of The Benefits Trust, has over 30 years of experience serving pension and employee benefits clients. In 1994, he founded The Benefits Trust as a Third Party Administrator serving small and mid-sized business across Canada. Through Rob Crowder's dedication and leadership, The Benefits Trust has grown into the successful benefits provider that it is today.

Latest posts by Robert Crowder (see all)

Why Have Normal Benefits When Times Aren’t Normal? - July 28, 2021
Happy Canada Day - July 1, 2021
Should Benefits Plans Change with a Work from Home Culture? - June 21, 2021

Eligible Expenses Include:

Paramedical Practitioners: such as Physiotherapy & Massage Therapy.

Vision Care including Laser Eye Surgery, Contact Lenses, Glasses & Examinations.

Medical Facilities including Convalescent Homes & Substance Abuse Facilities.

Medical Devices such as Orthotics, Hearing Aids & CPAP machines.

Nursing Care to help you recuperate in the comfort of your own home.

Expenses Related to Disabilities including special programs tuition, tutoring and home or vehicle modifications.

Dental Services Orthodontic & Major Services including Dental Implants.

Out of Country Expenses for non-emergency expenses while travelling.

Prescription Drugs excluding only over-the-counter medication.

PHSP Premiums including any employee-paid premiums for health care or dental care benefits.

Private Hospital Room

Our Administration Fee is All Inclusive

Claims submission by mobile claims app, online claims portal, email, fax, and mail.

Daily claims adjudication and payment.Claims will be processed within 1-3 business days, 99% of claims are processed in-house within 24 hours.

Claims payments by direct deposit or cheque.

Employee and administrator inquiries handled by our client service specialists through telephone, fax and email interaction.A member of the Benefits Trust client service team will answer your call, you will not have to navigate a system to find a human being to speak with.

Maintenance of accurate employee benefit records, including Life Insurance beneficiaries.

Monthly billing statements (by division and by department as required), identifying benefits costs for each employee in each division.

Account changes and billing adjustments carried out by The Benefits Trust.

Formal benefits plan documentation to satisfy all legislative requirements concerning private health services plans prepared by The Benefits Trust contract specialists.

Complete Administration Manual which clearly outlines procedures and provides forms for notification of employee status changes.

Online administration for enrollments, changes, and terminations.

Monthly financial status reporting, including the current month, year to date, and prior year to date for on-going monitoring and trend analysis.

Employee information meetings at implementation, and regularly as needed.

Employee communication materials such as benefits brochures and booklets, announcement memos.

Wallet certificate cards provide each member with their contract number and individual certificate number, coordinated with electronic dental.

Facilitating insurance claims with the various carriers.

Happy Holidays! See Our Seasonal Hours

There is a better option for employee benefits. We can show you how. Contact us today.

From the blog

Get Your Money Faster

Eligible Expenses Include:

Our Administration Fee is All Inclusive

Happy Holidays! See Our Seasonal Hours

There is a better option for employee benefits. We can show you how. Contact us today.

From the blog

Get Your Money Faster

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Eligible Expenses Include:

Our Administration Fee is All Inclusive